Sendik’s Express is an online store, accessed via Sendiks.com, where you can shop electronically for your groceries and either pick them up at your neighborhood Sendik’s or have them delivered to your home.
We temporarily authorize your card for the higher of $5 or 25% of the item total. It helps account for charges like bottle deposits, final sales tax, and items sold by weight. As soon as your order is complete, we charge your card for exactly what was in your final order. PLEASE NOTE: Adding any items to your order may result in ADDITIONAL pending hold(s) for the new total of your order.
Up until the point your order is being selected, you are welcome to update your order. You can update your order by clicking My Account, then My Orders. After clicking on your order number, you will be able to update accordingly.
PLEASE NOTE: If you make any changes to your order that exceed the provisional hold, the system will require an additional provisional hold for each new estimated total of your order. Your bank may not let go of the original hold for up to one week. Please know that this is a limitation enforced by your bank and not by Sendik’s.
The Sendik’s Express service is available from 10:00 AM – 7:00 PM during the week (Monday-Friday) and 10:00 AM – 5:00 PM on the weekend (Saturday and Sunday). Please note, during the Holidays and other busy times, the number of available pickup times may be limited.
In the event an item is unavailable and you have indicated that you allow substitutions, your Personal Shopper will call you to discuss the order. If the Shopper cannot reach you, they will use their in-depth product knowledge to meet your quality and product standards. Please note, during your on-site shopping experience, you will also have the opportunity to select “No Substitution on a per product basis.
In the event you do not receive an email confirmation, please check your SPAM folder or other alternate email folders. In addition, please ensure that you have submitted the order on the final checkout screen and have received an order confirmation number.
If your order contains alcohol, upon pickup, you must have proper identification ready for the Personal Shopper and provide a signature upon receipt of goods. If a minor will be picking up the order, the alcohol will be removed from the order.
Yes, by clicking the Weekly Ad in the Top Navigation Bar, you will be brought to the Weekly Ad. To take advantage of this pricing, your pickup must occur within the ad’s sale dates. You will always receive the same pricing available in our stores on the day of your pickup.
When you submit your order, your credit card will be authorized for the total order amount, including the order value, provisional charge, and pick-up fee. Ultimately, the final amount you will be charged will be based on the price of items in our stores on the day of pickup. The final amount charged will include the order value, pick-up fee, and the exact weight of any items sold by the pound.
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